Why do you have a 14-day money back guarantee instead of a 30-day free trial?
My perception (although I never tried it) is that it reduces the number of people actually trying it and avoids that you have to still pay for the payment platform fee when there is a refund, plus I presume there is also some dedication needed for handling the refund itself.
I speculate that there might be a sweet spot between the impulse purchase and the price level where you do not bother to ask for a refund, even if the tool does not work for you, but still it is counterintuitive for me why not to reach as many potential users as possible at a nearly zero marginal cost and sort of pray for conversion with a much higher user base.
In other words, at this price range with no recurring income, what is the percentage of users who actually to ask for a refund? Is it very low?
Hey there,
This topic always pops up from time to time.
First, when I started building macOS apps, the extra work of building a trial mechanism was something I wanted to keep for later.
Today, my key management backend already supports that, and when a user personally asks for a trial key, I give it to them.
But from my experience, when someone has a free trial, 2 thing can happen:
1. Download and never use
2. Use a little bit, stop using it, and leave the app without buying it.
When someone pays for the app, they try it most of the time immediately.
He explores the app, finds issues, and, because he paid for it, will be much more involved, which will provide me with much more accurate feedback.
Also, if something is not working well for him, he writes me, and I benefit from these interactions with the users.
A lot of my improvements for my apps are based on "Refund talks"
Overall, the upsides outweigh the downsides.
I don't have many refunds, but when I do, it really helps me improve the app.
I already had users who asked for a refund, and a few versions later, the app improved based on their feedback, and they repurchased it.
I am sure that some users don't buy without trying,
And this is why I am super responsive to refund requests and handle them faster and without "playing games" with this topic.
How does this work on laptop screens? E.g. running Chrome on my MBA with a notch, the Chrome menus take up 3/4 of the screen width, and then the remaining ~6 icons there is space for are utilities I need. There are even a couple more icons I regularly use and have to switch to Finder to access them, just because it has less menus. The idea is interesting, but it's not clear at all from the homepage how/if this works on laptops as opposed to large monitors, when you're using an application with lots of menus.
I'm also curious how this compares to other similar solutions -- QuickCMD, Raycast, Keyboard Maestro, Command Keeper, etc. It seems clear that its featureset is different, but it's hard to figure out which ones do which things. If you included a comparison features chart it might be helpful so potential customers can see what makes this one unique -- i.e. it's the only one that does X and Y and Z, because every other app only does 2 but not all 3.
Good question!
For that I built the floating mode for the app (You can see an example on the website)
You can hide and show it on demand with a simple hot key, of course, so it will be visible only when you need it.
Regarding the similar solution, we don't replace them, instead, we make them much more accessible and integrate with them amazingly well.
A lot of our users are saying that this app is the missing part for Keyboard Maestery and also a huge improvement for Raycast.
Because everything works with Deeplinks, it's super easy to integrate, and with the keyboard-only navigation options, everything is much faster.
Thanks. I think you just need to make this all clearer on the homepage!
The app looks cool but I think the big challenge is in demonstrating what makes it unique/better. You spend time comparing with icon managers, but that is not the competition. It would be much more helpful to me in understanding how it differs from the actual competition. And saying that it is the "missing part" or a "huge improvement" doesn't tell me anything factual.
Don't some of the competitors use keyboard triggers? Do they not also allow you to create deep links? Don't some of them also sit in the menu bar? This is why it's not immediately clear to me what specifically makes your product better. I'm assuming you have an answer, but that's where a feature comparison chart would really help.
Ok, I will try to explain this better
The main power of this app is that I am not trying to compete with them.
I work together with them.
For example, I put my ExtraBar RayCast deeplinks into a logical menu structure so they are easy to access and remember.
Instead of opening Raycast, looking for the actions, sometimes RayCast is opened on a different screen, so I need to go back, etc.
I just put the most used action on the ExtraBar menu and use simple keyboard navigation to trigger it.
The same goes for Keyboard Maestro.
I have this Reddit post that someone posted on ExtraBar:
https://www.reddit.com/r/macapps/comments/1q0aqu6/extrabar_i...
That has some explanation of how he uses it, so this may be helpful to get more usecases example
Ok that's definitely helpful. At this point I'm not really asking questions here for you to answer on HN -- just more pointing out that these are the kinds of things your site needs to explain. What this competes with vs. what it works together with is a great angle.
I assumed ExtraBar was intended to be its own all-in-one solution for executing commands. Now that you say it also works together with other utilities, that changes my perception completely.
I really like the concept, however, I'm struggling to imagine using it over Alfred. The menu bar has a lot of limitations compared to an instantly available pop up. Could you share what specifically wasn't meet by Alfred and other quick search style solutions?
Thank you!
Actually, this is not replacing Alfred / Raycast.
I work with Raycase + ExtraBar together.
ExtraBar is really good for managing different tasks in the same app, since there's no direct way to set this up in Raycast/Alfred, and it's also a good place to "bookmark" your favorite Raycast/Alfred actions without having to open the full app.
Raycast provides a deeplink for every action in the app.
So I just take the actions that I use the most and put them in my ExtraBar.
I am working to build full macro creation inside ExtraBar, which will allow you to quickly run complex scripts that use different applications and actions in an easy, accessible way.
Let me know if you have any more question or wants to try it out
I have a custom menu bar I wrote that integrates with Yabai and requires disabling SIP for full functionality, it works similarly to yours, but I love how simple and polished this one is.
How are you able to do that without OS permissions?
Thank you!
Glad you liked it
All of my apps are wiht permission free mindset,
So I try my best to find tricks and make everything work without them
For this one, I just removed the need to influence the real apps menu bar items. You build your own menu items, so I handle everything within this app without any permissions.
Hey,
The price now for the launch month is 9.99 per device.
Prices will be different after it with bundle discounts (but still more than 9.99 per device)
I rounded up by 2 cents for the 2 devices and 3 cents for 3 devices to make the number nicer to read
Users can always buy 2 keys for 1 device separately and receive a 2-cent discount if they like to, I don't limit that option
My perception (although I never tried it) is that it reduces the number of people actually trying it and avoids that you have to still pay for the payment platform fee when there is a refund, plus I presume there is also some dedication needed for handling the refund itself.
I speculate that there might be a sweet spot between the impulse purchase and the price level where you do not bother to ask for a refund, even if the tool does not work for you, but still it is counterintuitive for me why not to reach as many potential users as possible at a nearly zero marginal cost and sort of pray for conversion with a much higher user base.
In other words, at this price range with no recurring income, what is the percentage of users who actually to ask for a refund? Is it very low?
When someone pays for the app, they try it most of the time immediately. He explores the app, finds issues, and, because he paid for it, will be much more involved, which will provide me with much more accurate feedback.
Also, if something is not working well for him, he writes me, and I benefit from these interactions with the users. A lot of my improvements for my apps are based on "Refund talks" Overall, the upsides outweigh the downsides.
I don't have many refunds, but when I do, it really helps me improve the app. I already had users who asked for a refund, and a few versions later, the app improved based on their feedback, and they repurchased it.
I am sure that some users don't buy without trying, And this is why I am super responsive to refund requests and handle them faster and without "playing games" with this topic.
Hope this makes sense in some way
I'm also curious how this compares to other similar solutions -- QuickCMD, Raycast, Keyboard Maestro, Command Keeper, etc. It seems clear that its featureset is different, but it's hard to figure out which ones do which things. If you included a comparison features chart it might be helpful so potential customers can see what makes this one unique -- i.e. it's the only one that does X and Y and Z, because every other app only does 2 but not all 3.
Regarding the similar solution, we don't replace them, instead, we make them much more accessible and integrate with them amazingly well. A lot of our users are saying that this app is the missing part for Keyboard Maestery and also a huge improvement for Raycast.
Because everything works with Deeplinks, it's super easy to integrate, and with the keyboard-only navigation options, everything is much faster.
If you have any more questions feel free to ask
The app looks cool but I think the big challenge is in demonstrating what makes it unique/better. You spend time comparing with icon managers, but that is not the competition. It would be much more helpful to me in understanding how it differs from the actual competition. And saying that it is the "missing part" or a "huge improvement" doesn't tell me anything factual.
Don't some of the competitors use keyboard triggers? Do they not also allow you to create deep links? Don't some of them also sit in the menu bar? This is why it's not immediately clear to me what specifically makes your product better. I'm assuming you have an answer, but that's where a feature comparison chart would really help.
I assumed ExtraBar was intended to be its own all-in-one solution for executing commands. Now that you say it also works together with other utilities, that changes my perception completely.
https://github.com/xiaogdgenuine/Doll
I work with Raycase + ExtraBar together.
ExtraBar is really good for managing different tasks in the same app, since there's no direct way to set this up in Raycast/Alfred, and it's also a good place to "bookmark" your favorite Raycast/Alfred actions without having to open the full app.
Raycast provides a deeplink for every action in the app. So I just take the actions that I use the most and put them in my ExtraBar.
I am working to build full macro creation inside ExtraBar, which will allow you to quickly run complex scripts that use different applications and actions in an easy, accessible way.
Let me know if you have any more question or wants to try it out
I have a custom menu bar I wrote that integrates with Yabai and requires disabling SIP for full functionality, it works similarly to yours, but I love how simple and polished this one is.
How are you able to do that without OS permissions?